Please make an appointment by visiting our Consulting Room.
The receptionists are all trained and are there to help you. We do ask them to inquire from you the nature of your problem in order that you may be given the most appropriate help. Anything you tell them will be treated in absolute confidence. We do understand that you may only wish to divulge your concern to the doctor, practice nurse or advanced paramedic practitioner and on such an occasion a simple statement such as “it’s a personal matter” will put an end to further inquiries.
The Practice offers a wide range of appointments at 10 minute intervals that can be booked in advance with a practitioner of your choice. You may consult any of the doctors in the practice regardless of which doctor you are registered with, but we encourage patients to stay with one GP if at all possible.
As part of our ongoing improvements to offer different way our patients can access help and advice from a GP we offer the below appointments:
- On the day bookable appointments
- Telephone consultations
- Face to face appointments with the GPs
As well as speaking to or seeing a GP, you may also be booked an appointment with our Advanced Paramedic Practitioner. This is to ensure that all our patients can benefit from prompt and appropriate advice and treatment.
Medically urgent cases will always be seen on the same day and you will be given an urgent appointment, specifically for that problem. Please call reception as soon as possible.
All doctors offer telephone consultations that can be booked through the receptionist. Please note that if you ask a GP to phone you, they will generally only try twice. If the doctor misses you, you will need to phone us again.
Late Evening Appointments
On Monday and Wednesday evenings we offer evening GP appointments (both face to face and telephone) from 18:30 until around 20:00.
During these late surgeries the Dispensary is closed and the Reception is not open for general enquiries or urgent problems.
Text Reminder Service
We offer a text reminder service to patients for appointment reminders, cancellations and other health services. You will need to be over 16 years old and have a mobile telephone. If you do not wish to receive this service please let us know so we can update our records.